Privacy Policy for Bornita-বর্ণিতা
At Bornita-বর্ণিতা, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you shop with us or visit our website Bornitadream.com. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect information to provide you with the best shopping experience. This includes:
- Personal Details: Name, phone number, email address, and delivery address when you place an order or create an account.
- Payment Information: Details like bKash, Nagad, Rocket, or bank card information (processed securely through our payment partners).
- Browsing Data: Information about your device, IP address, browser type, and pages visited on our website, collected via cookies or similar tools.
- Communication Data: Messages or inquiries you send us via email, social media, or our contact form.
2. How We Use Your Information
We use your data to make your shopping experience smooth and personalized:
- Process and deliver your orders, including sending order confirmations and tracking updates.
- Manage returns (within 48 hours of delivery) and exchanges (within 48 hours of delivery) as per our policy.
- Improve our website and services by analyzing how you use our site.
- Send you promotional offers, discounts, or updates (only if you opt in).
- Respond to your inquiries or customer service requests.
3. How We Protect Your Information
Your privacy is our priority. We take these steps to keep your data safe:
- Use secure encryption (like SSL) to protect your data during transmission.
- Store data on secure servers with restricted access.
- Work only with trusted third-party payment processors (e.g., bKash, Nagad) to handle payments safely.
- Regularly update our systems to prevent unauthorized access.
4. Sharing Your Information
We do not sell or rent your personal data. We may share it only in these cases:
- With trusted service providers (e.g., delivery companies or payment processors) to fulfill your orders.
- To comply with legal requirements, such as responding to a court order.
- With your consent, such as for marketing partnerships (only if you opt in).
5. Cookies and Tracking
We use cookies to improve your experience on our website. These small files help us:
- Remember your cart and preferences.
- Analyze site traffic to make our website better.
- Show you relevant ads (if you agree).
You can manage cookie preferences in your browser settings, but disabling them may affect how our site works for you.
6. Your Rights
You have control over your data. You can:
- Request access to the personal information we hold about you.
- Ask us to correct or delete your data.
- Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
7. Data Retention
We keep your personal data only as long as needed to fulfill your orders or comply with legal requirements. For example, we retain order details for 1 year for accounting purposes. After that, we securely delete or anonymize your data.
8. Third-Party Links
Our website may include links to external sites (e.g., social media). We’re not responsible for their privacy practices, so please review their policies before sharing information.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of major changes via email or a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out to us:
- Hours: 10 AM–6 PM, Saturday–Thursday.
Thank you for choosing Bornita-বর্ণিতা. We’re here to make your fashion journey stylish and secure!